SMC provides Employee Assistance Programs (EAP Mediation) and their client companies with support services designed to help employees resolve family, employment, and other disputes efficiently and economically. By resolving disputes that would otherwise consume limited resources and often result in costly legal claims, SMC’s neutrals provide a valuable resource for resolving disputes early and often while increasing productivity and morale.

The purpose of mediation is simple: to help employees address and resolve disputes with others that cause stress, instability and uncertainty. Mediation provides employees with an opportunity to put closure on difficult situations with family members, co-workers and supervisors so that they can move forward knowing that the issue is resolved.