FAQs:- Frequently Asked Questions.

Here are the FAQs we are often asked by people considering enrolling for Suluhu mediation, training courses.

How does it Work?

A mediation session normally begins with the mediator addressing the parties, to explain and outline the process and have the parties sign an Agreement to Mediate. Each party will be invited to make a brief statement summarizing their case. With the assistance of the mediator the parties will then work toward a resolution. As is often the case the mediator may begin a series of private, confidential meetings with the parties.

These meetings are known as “caucuses” or “private sessions” and the mediator works with the parties to analyze the case, discuss issues that a party may wish to keep confidential, and generate some settlement options. Discussions do not simply revolve around legal issues, but also explore any business or personal interests that may need to be considered to reach a mutually acceptable agreement.

Not every case settles in mediation. In some cases the mediator, with the consent of the parties, may be able to follow-up on the telephone and facilitate closure. In other cases, the parties may simply need time to re-evaluate their cases in view of the perspective gained in the mediation and will arrive at a settlement on their own shortly after the session.

What is the course content?

The course covers the following topics:

  • Conflict and conflict resolution theory.
  • Conflict resolution processes.
  • The facilitative mediation process.
  • Determining if mediation is appropriate.
  • Communication and facilitation skills.

Your knowledge is assessed through online learning activities and your skills through role plays.

The minimum time you should allow for the course is 40 hours. That is made up of:

  • Self-paced learning using our award winning online learning system.
  • A minimum of six (6) role plays as a role player (allow 2 hours per role play) = 12 hours.
  • Three (3) mentored role plays as a mediator (allow 2 hours per role play) = 6 hours

We encourage students to participate in additional role plays and the options webinars as much as you possibly can to enhance your learning.

How long is the course?

The course is self-paced and delivered online via eLearning technology and video mediation.  You are encouraged to complete your course within three months if completing online.

The mimimum total time required to complete the course is about 40 hours (equivalent of five full days of study)

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